
We will then ask you to suitably package the product for safe transit and return it to our online order fulfilment centre. To help us provide better products and service moving forward we appreciate a brief explanation relating to the reason for the return. If we are not able to answer your call, please leave a detailed message and we will call you back. Alternatively, you can call 0800 753 423 on Mondays to Fridays between 9:00am and 5:00pm to discuss your return. We will be in touch to ensure the request meets our return requirements and arrange the details with you. We will get back to you within 24 hours on weekdays and 48 hours on the weekend.

Please email us at with the following details: We are happy to accept returns if you are not completely satisfied with any subscription product you have purchased online, provided the purchase was made within the last 30 days, the product is unopened and in original condition and the product is eligible for return. Life Pharmacy Online is committed to providing quality subscription products to our customers. If a customer fails to take delivery of the Products, AMPL may at its discretion charge you for the additional shipping cost.Subscription Service Refund & Returns Policy.You may not treat the contract (as a whole) as repudiated if AMPL fails to deliver any one or more of the instalments or if you have a claim in respect of any one or more of the instalments. If the Products are to be delivered in instalments, each delivery will constitute a separate contract. AMPL reserves the right to make delivery of the products order in partial shipments.AMPL will not be liable for any loss or expenses sustained by the Buyer arising from any delay in the delivery of the Products howsoever caused. Factors such as delay in delivery through the courier partner, transporters' strike etc. Shipping:AMPL endeavours but does not guarantee to deliver the products to customers within 10 business days from the date of placing your order depending upon the shipping location.


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In any of the above cases, after due verification from AMPL's end if required: In case of a manufacturing defect, damage in transit or incorrect product shipment, the product will be eligible for replacement only. Rehabilitation products are not eligible for returns, refunds or replacements.20,000, products can only be fully exchanged, not refunded in case of any manufacturing defect or damage during transit. When an order has been confirmed and not yet been shipped, the customer can cancel the order from the order tracking mechanism.If opened but returned in the original packing and working condition, customer will be eligible for credit note/ replacement of same or greater value.Refunds are applicable for products received in un-opened and un-used condition.The customer is required to initiate a return request with 7 days of receipt of the product.

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